Yelp is launching a brand new array of searchable accessibility tags this week, a part of the platform’s recognition of July’s Incapacity Delight Month.
Customers can now kind their outcomes by enterprise options that accommodate guests with numerous disabilities. These options embody:
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Accessible parking close to the institution’s entrance
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ADA-compliant major entrances
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ADA-compliant restrooms
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No steps or stairs at entrances or contained in the enterprise
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ASL proficient workers
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Closed captioning on TVs
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Braille menus
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QR code menus (utilized by those that want entry to assistive applied sciences on their very own gadgets)
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The up to date tags (often known as “attributes”) are supposed to handle broader, intersecting accessibility wants for these navigating public areas and companies, following the recognition of Yelp’s “wheelchair accessible” tag. The brand new attributes had been created in collaboration with incapacity inclusion teams Incapacity:IN, the American Affiliation of Individuals with Disabilities (AAPD), Open to All, and The Arc.
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Credit score: Yelp
Yelp can even present accessibility inclusion steering below a brand new Accessibility Sources Hub for enterprise house owners themselves, designed with data from its nonprofit companions.
“Far too often, people with disabilities do not have access to information to find businesses and services that are accessible to them,” stated Calla Devlin, managing director of Open to All, a coalition of nonprofits selling nondiscrimination. “Yelp’s new suite of attributes is an invaluable tool for customers, and Open to All offers resources and guidance for businesses to create welcoming and safe environments for all customers.”
Yelp’s visible options will probably be getting a revamp, too, with new AI-powered different textual content descriptions for images uploaded to the location. The function harnesses unnamed Giant Language Fashions (LLMs) to mechanically generate descriptive different textual content for photographs for display readers, Yelp explains. Earlier this yr, Yelp introduced a brand new AI assistant, including to a bigger assortment of generative AI options built-in on the platform.
“To help people discover and connect with great local businesses, it’s important that they can determine if those businesses will accommodate their needs, especially when it comes to accessibility,” stated Yelp Senior Vice President of Product Akhil Kuduvalli Ramesh. “With these new accessibility attributes, we’re excited to help businesses more clearly indicate their inclusive practices to make it even easier for people to find the right business for them.”
