Learn the way NYC agent Andrea Saturno-Sanjana places her distinctive skillset and world perspective to work in serving purchasers and connecting with colleagues.
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With a world perspective cultivated whereas dwelling in Hong Kong, London and Washington, D.C., and 25 years in residence in New York Metropolis, Andrea Saturno-Sanjana calls herself “an NYC insider with an outsider’s frame of reference.” That offers her a perspective that permits her to establish alternatives, each for her enterprise and for her purchasers.
With three levels from three continents within the fields of worldwide relations, public administration and legislation, Saturno-Sanjana’s background informs her method to serving her purchasers’ pursuits. Learn the way she places her distinctive skillset to work in connecting with each purchasers and colleagues.
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Identify: Andrea Saturno-Sanjana
Title: Licensed affiliate actual property dealer
Expertise: 12 years
Location: New York Metropolis
Brokerage identify: Coldwell Banker Warburg
Gross sales quantity: $70 million (excluding leases)
1. What’s one large lesson you’ve realized in actual property?
Actual property is a singular surroundings in that your colleagues and co-brokers are additionally your rivals. It may appear counterintuitive to belief your rivals, but constructing robust skilled relationships based mostly on belief and mutual respect can pay dividends in the long term.
Along with sending and receiving referrals to colleagues in different markets who share the identical work ethic, good brokers on both aspect of a transaction typically work collectively for the mutual advantage of their respective purchasers.
2. What’s an important factor you realized in class or in your prelicensing courses?
Coming from a powerful academic background, I knew for my actual property prelicensing courses I might be most comfy in a college setting. Professor Bob Wiesenfeld at CUNY’s Baruch Faculty made sure to incorporate sensible examples of what we college students may anticipate to expertise as actual property brokers and learn how to put together for widespread challenges we would face — all throughout the context of guiding us in direction of an moral follow of actual property.
On the subject of actual property, a lot studying comes from truly working within the enterprise, which is considerably faraway from merely mastering the fabric to move the licensing examination. The sensible information Bob imparted along with his examples and vignettes allowed me to start my actual property enterprise from the primary day with each perception and confidence.
3. What’s the perfect recommendation you ever received from a mentor or colleague?
“Focus on providing the best knowledge and service you can to your clients, then the transactions and commissions will flow naturally from that approach.” Once I was simply beginning out in actual property, this recommendation got here from my husband, Conal, along with his over 20 years of expertise as a relationship-based institutional fairness salesman within the funding banking trade.
4. What would you inform a brand new agent earlier than they begin out within the enterprise?
You’re beginning a enterprise. The typical new restaurant or different small enterprise solely turns a revenue within the second yr. As with all profitable enterprise, you’ll be able to anticipate to spend time and money constructing your enterprise first and might want to plan accordingly. That is much more necessary within the present period of fashionable actual property exhibits, which give drama and leisure however not essentially an correct image of what it’s wish to work within the trade.
5. What do purchasers must know earlier than they start an actual property transaction?
Earlier than starting an actual property transaction, purchasers ought to know their very own most well-liked communication fashion — how they wish to give and obtain data in the best way that makes essentially the most sense for them — and share this fashion desire with their actual property agent.
Actual property transactions are detailed and contain the coordination of the actions of many professionals (e.g., legal professional or title firm, lender, appraiser, house inspector, architect, contractor, stager, photographer). The actual property agent can current data of their shopper’s most well-liked fashion so their shopper is totally knowledgeable however not overwhelmed and thus make the transaction as clean and stress-free as attainable.
