Andy Florance prompt rival portals are extra curious about promoting leads than homes and referred to as a lawsuit towards his firm a “PR stunt.”
HAPPENING NOW! At Inman Join Las Vegas, July 30-Aug. 1, 2024, the noise and misinformation shall be banished, all of your massive questions shall be answered, and new enterprise alternatives shall be revealed. JOIN US VIRTUALLY.
Perennial portal warrior Andy Florance, who leads Properties.com mother or father CoStar, mentioned Tuesday that his firm’s differentiator is an curiosity in getting houses bought — and added later {that a} high-profile lawsuit towards his agency is a “PR stunt.”
The feedback got here throughout Florance’s look on the primary stage of Inman Join Las Vegas — a platform that Florance has used a number of instances prior to now to name out rival portals akin to Zillow and Realtor.com. Florance’s feedback this time had been much less explicitly pugnacious, however in response to questioning from moderator Brad Inman, he did say that “what we’re focused on is selling the house.”
Florance drew a distinction between that method and different portals, which he mentioned are targeted on promoting leads, not houses. He in contrast the scenario to outdated categorized adverts in newspapers, arguing that corporations akin to Zillow made each “ad” — on this case, a house itemizing — the identical dimension, after which included a cellphone quantity for an agent who doesn’t maintain the itemizing itself.
Properties.com, however, can put brokers’ listings “front and center” and provides brokers instruments “so they could demonstrate to the seller that they’re adding more value,” Florance mentioned. He added that brokers who use Properties.com “are getting 50 percent more listings,” which interprets to “about $100,000 a year.”
The feedback had been a reference to CoStar’s “your listing, your lead” technique, which goals to funnel customers to the brokers who maintain listings, reasonably than brokers who pay a portal for lead era.
Florance additionally weighed in in the course of the session on a authorized battle between his firm and Realtor.com mother or father Transfer, Inc. The battle started earlier this month when Transfer sued CoStar for theft of commerce secrets and techniques. At situation is an editor who beforehand labored for Realtor.com however later took a job at CoStar. That editor, James Kaminsky, spoke out simply days in the past to say he’s harmless.
Whereas on stage, Florance described Kaminsky as a “poor guy” with two particular wants children, who didn’t have a non-compete and isn’t working Properties.com.
“I frankly think it’s just a PR stunt,” Florance mentioned of the lawsuit. “We have paid for his counsel, and we have put him on leave indefinitely. We’re not going to let him be the fall guy for this.”
At one other level within the session, Florance additionally mentioned CoStar’s latest advertising marketing campaign, which has concerned paying for adverts throughout high-profile occasions such because the Tremendous Bowl and the Olympics. The adverts are designed to boost the profile of Properties.com, although Florance’s rivals have expressed skepticism of the marketing campaign’s efficacy. Florance, nonetheless, pushed again Tuesday, saying that the adverts have elevated customers’ unaided consciousness of the model and that they’ve resulted in billions of impressions.
Florance finally concluded his remarks by providing recommendation to entrepreneurs within the viewers, suggesting that the important thing to success is perseverance.
“The folks who stick with it beyond a certain point,” he mentioned, “just begin to learn how to surf.”