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America Age > Blog > Tech / Science > Amazon’s AI chatbot will begin serving adverts to customers
Tech / Science

Amazon’s AI chatbot will begin serving adverts to customers

Enspirers | Editorial Board
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Amazon’s AI chatbot will begin serving adverts to customers
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You may’t escape promoting on the web…even AI chatbots are beginning to ship adverts your method.

In an replace supplied to its advertisers, ecommerce large Amazon has shared that it’ll begin serving adverts through its AI-powered procuring assistant chatbot known as Rufus.

SEE ALSO:

New proof claims Google, Microsoft, Meta, and Amazon might be listening to you in your units

“To help customers discover more products in Amazon’s generative AI-powered shopping assistant, referred to as Rufus, your ads may appear in Rufus-related placements,” reads Amazon’s September replace to its Amazon Advertisements platform. “Rufus may generate accompanying text based on the context of the conversation.”

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The Amazon replace was first seen by AdWeek.



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In keeping with Amazon, Rufus will serve adverts primarily based on the knowledge customers present. Advertisements shall be tailor-made to what the consumer is searching for primarily based on their search phrases, and the dialog they’re having with the chatbot.

Rufus was first launched earlier this yr and rolled out throughout Amazon to all customers in July. The AI chatbot helps present extra info on merchandise, suggestions, and comparisons in a conversational format. Rufus makes use of the knowledge obtainable on Amazon’s product pages for its data base.

As TechCrunch factors out, this isn’t the primary time an AI chatbot has been used to serve promoting. Final yr, Microsoft began testing out adverts in its personal AI chatbot Copilot.

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